Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Please keep an eye out for a purple envelope at the top right corner of your Forum page. Customer since 1993. I operate a private (login required) Wordpress site for a client who recently had an. The feature is designed to filter harmful and unsuitable websites from surfing so your entire household can be completely safe. Afterward, click Apply and save your settings. 9. I have web safe switched off but still certain sites wont load. I had not changed my DNS or anything, but the Kindle Fire bypassed it. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. com (blocked by Web Safe), bestvpn. WiFi on the London Underground: Activation required. com and we’ll look into them. There are two. There are no issues reported in the area. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. 220. virgin. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. ISPs use blacklists to block specific sites as well. try going to if Web Safe is on this site should be blocked. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. Find out more about our fastest, smartest, smallest TV box. Bypass Child Safe & Virus Safe. Email address. 10. Navigate to the My Apps tab and select Web Safe from the menu. Changing network settings to use any Public DNS should re-gain full access for the device. 168. Staying safe online with Virgin Media Web Safe. All of them would fall under a "Proxy/VPN" type category. For network-based tools, like Web Safe: Be aware which devices allow web access outside your home network. You’ll find these details on your bill or welcome email. But if I could create a guest network, then make my kids' devices connect to that, and enable Web. Although Virgin Media WiFi includes content protection, to make sure you’re protected when you’re on the go, we recommend you install F-Secure SAFE. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. NordVPN: Our #1 pick for Virgin Media customers. Hi thank you fir the reply. It is turned on but it is not blocking websites. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. After that, it’s just £3 per month (or £30 a year). Web safe provides ultimate protection when using the internet. This along with the fact that Lix can reach the site via VPN and BT would suggest that the site itself is blocking her Virgin Media IP. Select SPAM Settings. Toggle the button next to Child Safe option to turn it Off. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. Manage Your Account. More about Virgin Internet Security. . Any website unsuitable for children is blocked by default. on 06-05-2023 22:30. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. I've tried a router reboot but that has not fixed it. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Website being flagged by Virgin Media's "Web Safe" security feature. Web Safe is an optional setting that does DNS based filtering. 4. 9. Thanks for your response. Web Safe is not automatically turned on for customers joining before this date. Virgin Media accepts no responsibility for personal online activity. Changing DNS on your device is the best option VM have other DNS 194. If you changed the computer's network settings to use any Public DNS does that re-gain access. It will block lots of things because it does categorisation type blocking, same as OpenDNS or other filters in a corporate environment. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. 2020; 7 thoughts on “Virgin Media's Free WiFi Sharing Comes With A Cost” 2015-08-23 11:38There are several options I am unable to access on the My Virgin Media website, as clicking on them sends me back to a previous page in an infinite loop. See full list on my. Web Safe occasionally flags innocent content as well, which is why so many people want to know how to bypass Virgin Media’s block features. Kindle Fires can bypass the Virgin Media Child Safe lock (using the Silk Browser). Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe mode only applies to your broadband connection and won’t change any of your TV Go or TiVo parental control settings. I can not get websafe/child safe to work on any device. 0 Kudos. 1) I thought the results wouldnt show but they did. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. 2. Go to Account settings, then Account details b. If your Virgin Mobile is connected to your home broadband, you can browse protected. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls?. The Virgin Media router’s modem-only mode may have been one of the configurations you previously accessed using the preceding address. Get NordVPN - the #1 VPN for Virgin Media. 1 or whatever else you like. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Virgin Media; My Virgin Media; Shop; Help;. For the best protection on your most-used devices, install F. Virgin Media takes online safety seriously. View our award winning TV only packages and deals with all the best channels, latest live sports & blockbuster films you love in one, convenient place. Web Safe is not automatically turned on for customers joining before this date. Apply the Public DNS to the computer / device / your own Router i. Set up a guest network. Just as I should. We'll be more than happy to assist from here!Your online account, will give you access to your bills, show your package details, diagnose any possible faults and monitor any orders and appointments you may have. Account - Mobile. 4. Learn how you can change Web Safe settings to turn Child Safe off. I am trying to turn on the web safe settings but it's not working. Re: Can’t access web safe. Parental locks and web safety is off. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Service and repairs at no extra cost . Hi, I've noticed the VM web safe is not working properly. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Reset Hub password. For best protection, we recommend using Virgin Media Internet Security and Web Safe. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. It keeps asking me to log in and when I do , it just keep repeating to log in and not letting me access the Web safe. In response to lotharmat. Called "Web Safe" the system currently blocks all access to sites featuring pornography, drug use, hate speech, violence, self-harm and suicide. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. 2021; Preview: Virgin Media's Intelligent WiFi Plus Pods. ; Click Next. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Solved: Hi, I've just had this email apparently from Virgin Media (the email address supposedly used is webteam@virginmedia. 100 and 194. BTW is there a reason why you are access the old site page for Web Safe?. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. virgin. Faced. html The two options for this: Child Safe - the "family friendly" filter. Reply. * Call costs may vary. Available with M50 broadband or faster. 123 and 194. It works with any device connected to your home network to block websites with viruses or. Virgin Media customers can get unlimited online protection. Web Safe is not automatically turned on for customers joining before this date. I activated it yesterday, & it confirms my settings. com We also provide broadband customers with Web Safe, which is designed to automatically block access to sites it believes are either unsuitable for children, fraudulent or contain viruses. For fraudulent e-mails, forward to phishing@virginmedia. Account - Cable. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Virgin Stream hub offering money-back for. We recommend keeping Virus Safe on. --. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. com and we’ll look into them. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. WiFi Max. Unlimited online protection for all your devices for just £3 a month, powered by F-Secure. Staying safe online with Virgin Media Web Safe. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you. 50 per month for new. QuickStart, set up and connections. For customers joining from. And finally, you can add timing restrictions. Billing and payments. All Rights ReservedA warm welcome and thanks for posting on our community forums. 1. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. ; Click Next. Available with M50 broadband or faster. Do I need Internet Security and Web Safe? Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. Virgin Fibre Areas only. 0 you will need to use 192. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. . A new secure password will be generated for you. 100. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. 168. You’ll pay nothing for 3 months (with no payment details. 1. Check in your account settings on their website. WiFi on the London Underground: Activation required. Currently the child safe settings are completely inactive at my home - this is a child safety issue and should have been fixed far more quickly than this. Click on Manage Web Safe. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereI am having the same problem that has been reported by others, I want to enable Child Safe in my Web Safe settings. Get NordVPN - the #1 VPN for Virgin Media. run the Standard test and confirm the. Options. Virgin Media Internet Security works by scanning each file downloaded onto your PC and attempting to block any malicious website before it reaches your computer. My website is clean and free of any viruses and malwares. Once logged in you will see 2 filters; Virus Safe and Child Safe. In order. Virgin have agreed to switch to network-level filtering of content in early 2014. The computers and devices you wish to authorise are set up so that. To be frank, this is not on Virgin Media to solve this for you. Parental controls block websites and applications that you think are unsuitable for your child. 1. These are two settings — Virus Safe and Child Safe. Select Parental Controls in Virgin Media Web Safe. Where can I send a false positive to remove my website in the list of blacklisted website. Changing Virgin Media Web Safe Settings on Desktop/Laptop in Self Care Videos 20-08-2018 How to change your Series Link+ Settings on V6 box in Self Care Videos 11-04-2017 Troubleshooting your Virgin Media router in Help 29-07-2016Hi @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. 0. Virgin Media accepts no responsibility for personal online activity. I added it to the 'allowed websites' list, and it's working fine. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. At Virgin Media, we pride ourselves on our parental controls. 168. 1. Not able to access websafe_setting page (able to go to update_profile page). 220. (Virgin Media got back to us saying that they are currently working with the Hub 3. on 15-04-2023 15:47. Top offers; Discover Virgin Media; Broadband deals; Broadband, TV and phone deals; Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Here you’ll find all the help you need for Virgin Media related problems and issues. Sign in to My Virgin Media a. Web Safe: Available to all new Virgin Fibre customers who signed up after 27th February 2014. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Web Safe requires the use of Virgin Media DNS to work. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. You can register for My Virgin Media once you receive your welcome email, 2-3 days after placing your order. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. Its features include firewall, parental control, ad blocker, identity theft protection and. Networking and WiFi. With easy setup, get your fibre-optic deal now. Up to 3 WiFi Pods if needed. use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Stay safe online. Virus SafeVirgin Plus is Mobile, plus Internet, plus TV, plus so much more. So if I search, as a random example, Pornhub, I get "no search results", just as I should. Virgin Media 'Web Safe'. Virgin Media takes online safety seriously. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. Form Popularity . Hi timcollier1965 Thanks for posting and welcome back to the community. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. A managed firewall solution dramatically reduces the size of that problem, easing the pressure on already stretched IT departments while. TV. 8. Simply sign into your My Virgin Media account, go to My Apps and then Web Safe. Virgin Media. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. co. You can also stay safe online with the included security tech: Web Safe, F-Secure SAFE and parental controls. 67. You can also easily manage your guest network settings on the Virgin Media Connect app. Malware is a type of malicious software, designed to infect your device to manipulate or damage it. Try. Web Safe will help you block access to web sites that are known to be infected or to distribute malware. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. If you'd like to buy a Virgin Media product like broadband or TV you can contact a dedicated Virgin Media team on 0330 165 6723. Thankfully, Virgin Media email has automatic spam controls which block emails that have been identified as spam. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Vonage 2nd line. I’ve had technical support try and help but unfortunately the language barrier and me being pretty useless with IT I. This video is about how to use any website that has been blocked by Virgin Media. Virgin media is blocking my website. Add a new username and password. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. . CyberGhost VPN is operated by Kape Technologies – the company behind PIA. appreciate the help. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. My Virgin Media App. 67. For some customers the Web Safe adjustments are not functioning. Likewise if Web safe and Virus Safe were blocking, you'd get messages telling you this was the case. Instead they use the information provided by the various security vendors in order to determine whether a site is safe or not. Access your bills, diagnose faults and manage your package. Child Safe. 0. And possibly the best thing about Web Safe is it comes with all our broadband packages, absolutely free. Do I need Internet Security and Web Safe? Web Safe works with any device connected to. 168. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. Virgin Media offers Web Safe which is router level online protection with its broadband and TV packages. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. Malware can also record or steal information like bank details or account logins. Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Web Safe is not automatically turned on for customers joining before this date. 100). Find out more about our fastest, smartest, smallest TV box. These are two settings — Virus Safe and Child Safe. 1. I’m new to Virgin but trying to access websafe to control the parental control settings but the page just sends me back to the home page - 5241832. Stay safe online. Reliability: Router: Virgin Media M125 fibre broadband is the provider's new entry-level deal, offering speeds in excess of 100Mbps and some of the market's cheapest pricing. I can't do this. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. 10. Up to 3 WiFi Pods if needed. Click: Web Safe. Virgin Media accepts no responsibility for personal online activity. These tools can be installed across all devices, including mobile phones, computers and consoles. Parental controls block websites and applications that you think are unsuitable for your child. Virgin Media pricing. My question is why are so many Virgin media users seeing these Access Denied issues compared to other service providers? 0 Kudos Reply. Up to 3 WiFi Pods if needed. Now costing just £27 per month on an 18-month contract, Virgin Media’s M350 broadband-only package is discounted by a whopping 52 percent this Black Friday, down from its normal price of £56 per month. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web. So I’ve gone in through the Account settings/Online Security and it looks like it works (it confirms that it’s applied the settings) but it does. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. Here are our top tips to help you on your way. SpeedVirgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. Reply. 100. Options. I advise that Virus Safe - Enabled Child Safe - Disabled ( if Enabled expect to bloc access to Conf Calls, Messenger Apps, Social Media. Options. Hi, Has anyone else experienced experienced getting Access Denied errors when accessing common websites like ebay etc? I have a SuperHub3. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. Protect every device connected to your home WiFi – no matter which mobile provider you’re with – with Web Safe, which comes with. Switched On Families. . make sure you are using Virgin Media's DNS; if you go to 1. No bank or credit card details are required for the trial. Scroll down and select the ‘Web Safe’ tile for parental settings and choose ‘overview’. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. Filtering was switched on by default for new customers in May 2018We would like to show you a description here but the site won’t allow us. Virgin Media and you have confirmed Child Safe is on. Guaranteed with our Secure Web Gateway from Zscaler. Paul. From blocking viruses to malicious or inappropriate content, find out how web safe protects hereVirgin Media Web Safe comes as standard on all Virgin Media broadband packages. View Apps > Web Safe > manage your Web Safe settings - takes me. Advanced threat protection without all the admin. Virgin Media released their network level parental control option, Web Safe, in early 2014 and the Child Safe settings have been turned on by default for new customers since May 2018. SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. With an average download speed of 362Mbps, and an upload speed of 36Mbps this incredibly fast connection will. Select SPAM Settings. Does fibre need a new router?. If you want to know more, the updated sections are 6. If you changed the computer's network settings to use any Public DNS does that re-gain access. You can get it free for 12 months by registering or signing in to your My Virgin Media account and go to. Contact the site operator for further help. Open a Web browser (e. I’m losing the will to live. Modern slavery statement. 2021; How to get a 10% speed boost on Virgin Internet FOR FREE. 1. ; Under Review your. . Plus, you can roam in 75 destinations worldwide at no. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. Hi, I cannot access Web safe/ child safe. 1. VIRGIN MEDIA has announced a new bonus for full fibre and telly customers which should keep their smartphones, tablets, laptops and desktop PCs safe from attack. Plug in all your devices. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Black Friday deal: Save £522. Built to keep internet nasties away from your home devices, Virgin Media Web Safe is available at no extra cost with our broadband. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Web Safe will automatically be turned on for customers joining Virgin Media after 16 May 2018. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. By comparison, BT’s Fibre Essentials, with the same speeds, is £30. The list of sites. Try computers with Cisco’s OpenDNS using 208. Sign in to My Virgin Media a. IPSec Pass-Through. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. Sorry to hear of the issues with the web/child safe. For the best protection on your most-used devices, install F. Select the SPAM setting you’d like to use: Reject All Spam messages. Learn more Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say. I see that you can create a guest network with Virgin Media. Thank you for reaching out to us in our community and welcome, we are aware of an issue with Web safe and customers being unable to activate or deactivate, we are working on this and aim to get this resolved ASAP, apologies again for any inconvenience caused. virginmedia. We give all our customers a complete, market leading security package called Virgin Media. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Jim__d. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. For the best protection on your most-used devices, install F. Virgin Media is now offering. These tools can be installed across all devices, including mobile phones, computers and consoles. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Parental controls block websites and applications that you think are unsuitable for your child. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries. For fraudulent e-mails, forward to [email protected] Media is the market leader in the UK when it comes to broadband speeds, with average downloads of 1130Mbps from its range-topping Gig1 package. To check go to from the device experiencing issues, and confirm AS Name result reports Virgin Media, as highlighted below: If AS Name is not reported as Virgin Media then either DNS has been manually set on device or, if using Hub in modem mode, third-party router. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. See our Virgin Media Fraud & Security Hub for further information and support on broadband security, fraud prevention and troubleshooting queries.